Privacy Policy

Information you provide directly:

• Name, phone number, email address, and service address when you submit a contact or estimate request
• Details about the electrical work you need (service type, timeline, notes)
• Any other information you voluntarily include in a message to us

Information collected automatically:

• IP address, browser type, device type, and operating system
• Pages viewed, time spent on pages, and links clicked
• Referring URL (how you arrived at our site)
• Cookie identifiers and similar tracking data (see Section 4)

We use the information we collect to:

• Respond to your estimate requests and schedule electrical service
• Contact you by phone, text message, or email regarding your inquiry
• Send appointment confirmations, estimates, and invoices
• Improve our website and service offerings
• Understand how visitors find and use our site (analytics)
• Measure the effectiveness of our advertising campaigns
• Comply with legal obligations

We will never sell your personal information to third parties. We do not use your information for any purpose unrelated to providing electrical contracting services and operating this website.

We may share your information in the following limited circumstances:

• Service providers: We use trusted third-party services to operate our business (see Section 4). These providers are contractually required to protect your data.
• Legal requirements: We may disclose your information if required by law, court order, or government authority.
• Business transfers: If Malfettone Electric LLC is acquired or merged, your information may be transferred as part of that transaction.

Our website uses cookies and similar technologies to enhance your experience and measure the performance of our advertising. Specifically, we use:

Google Analytics (GA4)
We use Google Analytics to understand how visitors interact with our site. Google Analytics collects data such as pages visited, session duration, and device type. This data is aggregated and anonymized. You can opt out via Google's opt-out browser add-on.

Google Ads (Google Tag)
We use Google Ads conversion tracking to measure when visitors from our ads take actions such as submitting a contact form. Google may use cookies to serve relevant ads based on your prior visits to our site. You can opt out of personalized advertising at Google Ad Settings.

Resend (Email Delivery)
When you submit a contact form, your information is transmitted through Resend, an email delivery service, so we can receive your inquiry and send you a confirmation.

Twilio (SMS Notifications)
If you opt in to text message communication, messages are sent via Twilio. Standard message and data rates may apply. You may opt out at any time by replying STOP.

Supabase (Database)
Customer records and job information are stored securely in Supabase, a cloud database provider with industry-standard security practices.

You can control cookie preferences through your browser settings. Note that disabling cookies may affect the functionality of certain features on our site.

We retain your personal information for as long as necessary to provide our services and fulfill the purposes described in this policy, or as required by law. Contact form submissions are retained for business record-keeping purposes. You may request deletion of your data at any time by contacting us (see Section 9).

We implement reasonable technical and organizational measures to protect your information against unauthorized access, disclosure, alteration, or destruction. Our website is served over HTTPS and our database is secured with row-level access controls.

No method of transmission over the internet or electronic storage is 100% secure. While we take data security seriously, we cannot guarantee absolute security.

Our website is not directed to children under 13 years of age. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately and we will delete it.

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications at any time

To exercise any of these rights, contact us using the information in Section 9.

If you have questions about this Privacy Policy or how we handle your data, contact us at:

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website after any changes constitutes your acceptance of the updated policy.